Wrigleprint School Terms & Conditions
School Uniform Returns
We have a very high standard when it comes to what leaves our premises. Garments are checked when put into stock, before branded and when packed. Please check your garments immediately once received, do not remove any tags, wash or write child's name in the label before your satisfied.
Sizes too big / too small
We are more than happy to exchange if too big/small, we will exchange sizes with in 3 days of purchase, the garment would need to still be tagged, un washed and not written on the collar or label for us to exchange
Due to the way in which we check our products before and after it is unlikely that you will receive anything that is faulty. In the unlikely event this happens we are happy to exchange within 3 days, please revert to our conditions of sale and terms and conditions on our website.
Buttons falling off are not a fault and will not be exchanged.
We can not be held responsible for any damage or how a garment is treated once it has left us.
Please make sure you adhere to the wash instructions on the label which is on every garment when purchased. Doing anything other than whats on the care label will void an exchange, any damage done to
the garment is your own responsibility. Our school wear garments are schoolwear association recommended and meet the criteria needed to hold the accreditation. We are a member of the school wear association.
Wrigleprint General Terms & Conditions
These are the Terms and Conditions of Wrigleprint Personalised Merchandise Limited. Company Number 08950185 of 2a The Barn, New Balderton, Newark, Nottinghamshire, NG24 3BA (WPML).
a. ‘Client’ is any person, business or organisation which has contacted WPML requesting information, or who has entered a Contract with WPML for the provision of but not limited to full and single garment printing and embroidery (the Services).
b. ‘Contract’ – The legal agreement between WPML and the Client for the provision of Services.
c. ‘The Website’- https://www.wrigleprint.co.uk
d. ‘The Charge’- The sum payable for the provision of the Services ordered by the Client in writing and any additional sums agreed between the parties including delivery charges.
e. ‘Payment’ – can be by cash, BACS, direct debit, debit, or credit card via cash machine. Payment by credit card will incur an administration charge. Cheques are not accepted.
f. ‘Delivery Period’- the time from the date of the Contract to the completion of the project. Delivery can be by courier, Royal Mail, direct delivery, and collection as agreed with the Client.
g. ‘Days’- Monday to Friday excluding Bank Holidays.
h. ‘Artwork’ – includes but not limited to images, designs, photos, copy, artwork, and logo.
i. These Terms and Conditions, the Proposal and the Contract will represent the whole of the Terms between WPML and the Client. Any changes to these must be agreed in writing by WPML.
2. The Contract
a. A Client will be sent a link to the Website to enable them to make a choice for their order.
b. WPML will have a limited selection of garments available for inspection at their premises.
c. Sample of garments can be supplied but a charge will be made.
d. Once the Client has selected Services required WPML will confirm the Charge for that order.
e. The Contract is made when the Client confirms in writing to WPML that they wish to place an order and pay any Charge requested at that stage. Telephone orders must be confirmed in writing.
f. Any Contract from month to month will continue until terminated by one party giving the other one month’s notice in writing. WPML can terminate such a contract 2 immediately should the Client commit a material breach of the Contract or these Terms and Conditions.
g. The Contract can only be amended with the consent of WPML in writing. The Client must accept that requested amendments may incur additional Charges and an extended Delivery Period.
h. If WPML is unable to accept your order you will be informed as soon as possible.
i. WPML has the right to discontinue the provision of any Services if it believes they could be offensive, libellous, illegal or a breach of any third-party rights.
j. The Client shall have no right to seek any cancellation or repayment of the Charge based on the style or composition.
k. The Client will have the opportunity to read these Terms and Conditions and any questions answered before entering the Contract and so the Client is accepting these Terms and Conditions by entering the Contract.
3. The Client’s Obligations
a. If the Client does not provide all the necessary details for the Services to be produced the Client will be contacted and must provide the outstanding information as soon as possible. Delay in providing this information will lead to an extension in the Delivery Period. The Client accepts that any such delay is acceptable if due to their actions and their responsibility.
b. Information provided by the Client to WPML must be complete, accurate and provided in good faith. Any changes in facts or relevant activities must be communicated to WPML as soon as possible. The Client accepts that changes could lead to the Contract being amended to cover the change in circumstances.
c. If WPML requires a decision, approval, consent, or any other communication from the Client to provide the Services the Client must provide these as quickly as possible and in any event within a reasonable time. Failure to comply may lead to an invoice being submitted and the Services terminated or paused.
d. It will be the Client’s responsibility to obtain any necessary consents, licences or any other permission required for the use of any Artwork supplied by the Client to WPML for use in the Services. WPML will be under no obligation to check these have been properly obtained and the Client will indemnify WPML against any claims arising from their use.
e. Any delay in the provision of the Services arising from the failure of the Client to perform its obligations shall not be the responsibility of WPML and the Client shall accept this.
4. The Services
a. The descriptions of the Services by WPML will be as accurate as possible and provided in good faith.
3 b. The Client must satisfy themselves that the Services in the Contract meet its requirements before entering the Contract. WPML is always willing to answer any questions or queries.
c. The Client must accept that the Services supplied may vary slightly from the Contract.
d. If the Client has any particular requirements that are essential to them, they must contact WPML to discuss the matter before entering a Contract to ensure this is acceptable to WPML.
e. If the Client wishes to use their own garments or products for printing/embroidery this will be at the Client’s own risk. WPML are available to give an opinion as to suitability. All such garments or products must be made available to WPML for inspection before they will agree to provide any Services.
f. WPML reserves the right to amend any Proposal or Contract where in its professional opinion such amendment will lead to an improved result for the Client.
g. WPML reserves the right to subcontract any Services. h. If any Artwork supplied by or on behalf of the Client are in the professional opinion of WPML not of the appropriate quality for the Services agreed, then WPML has the right to reject their use.
5. Colours and Design
a. The Client must accept that no exact colours are guaranteed and that the appearance on a screen or literature can differ slightly from the final product or garment.
b. The Client is requested to supply WPML with pantone numbers and thread colour references where possible for the best result.
c. WPML cannot guarantee that any colours will reproduce exactly on any garment or other product.
d. All printing has technical limitations and prints produced at different times or sizes can vary in colour balance so conformity cannot be guaranteed.
e. The design can be provided by WPML from initial instructions.
f. The Client may provide their own Artwork which WPML will amend and personalise for use in the preparation of the garments or products.
g. If the Client is unable to provide Artwork of sufficient quality WPML will provide suitable Artwork and charge the Client accordingly.
h. All new embroidery clients will be charged digitising fees at the current rate.
i. WPML has the right to make a Charge for any artwork required to enable the Contract to be completed.
j. The Clients will be allowed two rounds of amendments to any design produced within the Charge. Further amendments will lead to an additional charge.
4 a. Where Services include the provision of physical goods such as printed materials or clothing the risk in such goods will pass to the Client when they are delivered to the Client or its representative.
b. The title in such goods will not pass to the Client until payment of the Charge and any other expenses is made in full.
7. The Charge
a. The Charge must be paid before the Contract is made and any work started unless there is a formal Contract in place stating otherwise.
b. If an invoice is raised and credit offered such invoice must be paid within 30 days or as otherwise agreed.
c. If an invoice is not paid as agreed no further Services will be supplied until payment is made in full.
d. In the event of continuous late or non-payment of invoices, WPML reserves the right to request payment in advance before any future Services are supplied.
e. If an Invoice is not paid within 30 days of issue, then interest at 8% per annum above the current Bank of England base rate will be payable together with the current recovery Charges.
f. All invoices must be paid in full without set-off, deduction or counterclaim.
g. All prices given by WPML are exclusive of VAT at the current rate.
a. The Client will be advised and asked to accept the Delivery Period for the Services when the Contract is made. The Delivery Period will be the appropriate period WPML require to deliver the Services to their normal standard but is an estimate only. This will normally be 28 days from the Charge being paid but may extend to 42 days.
b. Any issues that arise will be advised to the Client if the Delivery Period has to be revised.
c. Time is not of the essence with delivery. WPML will not be liable for any loss or damage suffered by the Client or any Third Party through any reasonable delay due to unforeseen circumstances.
d. If the Client requires delivery by a certain date, then this must be communicated in writing to WPML before the Contract is entered. WPML is only bound by such date if they confirm acceptance of this in writing.
e. If the Client does not supply information when requested or Artwork or garments promptly, or do not communicate with WPML promptly when requested, they must accept that Delivery will be delayed but they may still be liable for payment of the Charge.
f. The Client will agree a delivery method when they place an order and the delivery charge included in the Contract. g. The Client will be notified when any order has been dispatched.
5 h. If the courier or other method chosen by the Client is unable to deliver within their allocated time frame the goods will be returned to WPML. The Client will be charged a new delivery charge to be paid before any further attempt is made for delivery.
9. Limitation of Liability
a. Should WPML be prevented, hindered or delayed from performing their obligations under the Contract by circumstances outside of their control (including without limitation acts of God, flood, drought, earthquake, other natural disasters, epidemic or pandemic, a terrorist attack, war, civil commotion or riots, war, the threat of or preparation for war, armed conflict, the imposition of sanctions, embargo or breaking off diplomatic relations, nuclear, chemical or biological contamination, any law or action by government or public authority, the collapse of buildings, fire explosion or accident, any labour dispute or strike, non-performance by suppliers or subcontractors, interruption or failure of utility service, any action or order from the government, travel restrictions) WPML shall be relieved from performing their obligations and will not be in breach of the Contract or otherwise liable for any such failure or delay in the performance of such obligations.
b. The Liability of WPML to the Client shall not exceed the Charge.
c. WPML is not liable for any indirect or consequential losses to the Client or any Third Party.
d. The Contract is exclusive to the Client and no Third Party shall have any rights under that Contract.
e. WPML has no liability for any loss of profits, goodwill, reputation, special or indirect losses or any other business losses.
f. WPML does not exclude liability for death or personal injury caused by the negligence of WPML or their employees, agents or subcontractors or fraud or fraudulent misrepresentation.
g. It is assumed that the Client is purchasing the Services in the course of a business unless advised in writing by the Client and this is accepted by WPML.
h. The Client is liable for any reasonable costs, liability, damages, loss, claims, or proceedings arising from loss or damage to any equipment including that of any Third Party caused by the Client, its agents, or employees.
a. If personalisation of the garment has commenced so the garments cannot be returned to the supplier then the full Charge remains payable.
b. If personalisation has not commenced, then a cancellation charge of 22% of the Charge will normally be made but this can vary based on the particular circumstances and time of cancellation. A charge for artwork or digitisation may also be due.
6 c. A cancellation charge will be invoiced to the Client. If payment in full of the Charge has already been made it will be deducted from that payment and the Client refunded any balance.
11. Intellectual property
a. All copyright, trademarks and all other intellectual property rights in all Services and Artwork shall remain always vested in WPML. This will include the amended or personalised version of Artwork supplied by the Client. Any attempt to copy any designs, artwork, images, or materials, or reproduce, transmit, publish, display exploit, or create derivative items shall render the Client liable for damages.
b. Upon payment in full of the Charge WPML will grant the Client an indefinite licence to use the Services and Artwork supplied under the Contract for the purposes set out in the Contract in the Client’s own business or organisation.
c. If the materials supplied by WPML are used by a Third Party for any purpose, not in the Contract the Client will be liable to WPML for damages and will take appropriate steps to ensure such use ceases immediately.
d. If the Client wishes to use the content of the Services in a way beyond the Contract it must obtain written consent from WPML and pay any Charge requested before doing so.
e. The Client must be aware that WPML may have obtained a specific licence or other consent from a Third Party to use material in the provision of the Services. Use beyond the Contract could be in breach of such licence or consent and the Client will indemnify WPML against any costs, expenses or claims arising from such use beyond the limits of the Contract.
f. Any licence given by WPML to the Client will automatically terminate should the Client become insolvent, wound up or cease trading.
12. Data Protection
a. All data supplied to WPML by the Client will be kept safely in accordance with the General Data Protection Regulations (GDPR)and general UK legislation as set out in their current Privacy Notice.
b. The Client will similarly comply with all current data protection legislation when dealing with data regarding WPML.
a. The Client must raise any problem or complaint it has with the Services immediately the issue arises, and WPML will seek to find a mutually acceptable solution.
b. The Client must, in any event, raise any Complaint about the Services within 3 days of the final Invoice being raised by WPML or completion of the Services whichever is later.
7 c. The complaint must be put in writing addressed to their account manager at WPML who will take steps to consult with the Client and find a solution.
d. If the Client remains dissatisfied with the Services, the matter will be passed to a director who will take whatever steps they consider appropriate to resolve the issue.
If any part of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and Conditions and shall not affect the validity and enforceability of any of the remaining provisions.
The waiver by WPML of a breach, default, delay, or omission of any of these terms or the Contract by the Client will not be construed as a waiver of any preceding or subsequent breach of the same or other provisions.
The Client may not transfer any of their rights under the Contract to any Third Party. 17. Law These Terms and Conditions are governed by the law of England and Wales.
Whatever your print requirements, if you have any queries at all please don't hesitate to contact the team.